The second installment of property taxes will be disbursed on Friday March 15th and Loan Operations will be paying them all online early next week. If FSB paid property taxes on behalf of a customer there will be an Escrow Disbursement transaction in the loan history dated 3/15.
Property taxes become delinquent if not paid by 4/1 and each county will send out letters at that time to homeowners who still have an outstanding balance. If you have a customer who received a delinquent letter in the mail please submit a support request for Loan Operations to review if it should be paid out of their escrow account.
We have added a few more things regarding property taxes to the Escrow and Property Tax FAQs published on Sharepoint under Loans – Procedures. If you have any questions, please reach out to Loan Servicing.